Privacy Policy

Information about responsible parties

When we process personal data according to this privacy policy, we consider ourselves to be responsible party in the sense of the Icelandic personal protection law as well as the laws of the European Union.

Our address is as follows:

Address 10
101 Reykjavík
Iceland

You can send us a message to the above address or to [email address].

When does this policy apply?

Privacy Policy [Company] applies when we use, collect or otherwise process personal information relating to your relationship with us as a customer or prospective customer.

What is personal information?

Personal data is information about an identified or identifiable individual. Information that identifies you or can be used for purposes that are considered personal information. Examples include your name, address, email address, phone number, your purchase history, and so on. Information about how you use our website may also be considered personal information.

What personal information do we process about you?

In order for us to provide you with our services and treat you as a customer, we must process your personal information. Further processing may take place in order to send you marketing materials as further stipulated in this marketing materials policy.

We process the following types of personal data:

Information you provide to us when purchasing services or goods:
- Your name, email address, phone number and in some cases company.
- Payer's address and recipient's address (if not the same).
- What products you buy, in what quantity, and when.
- Payment method, however we never store credit card numbers.
- Other information you provide us during the payment process.
We may store information about your purchase history
We may store information about the last time you logged in if you have created an account on our site.
Information about how you use our website.
We may store your location based on your device if you have given permission, your IP address or a coarser location based on an IP address. This may be necessary for us to provide you with the services we provide.

For what purpose do we process personal data about you?

The main purpose of processing your personal data is so that we can provide you with the services you have requested. We need to use information such as the payer's name and address in order to complete the payment. We need to use the recipient's name and address in order to send the products you have purchased. We need an email address and phone number to be able to contact you about processing the order or to be able to send you the order if it is digital in nature. By nature, we need to use information about what you have purchased in order to process the order.

We store your purchase history primarily in order to be able to serve you about previous orders, so that you can have an overview of previous purchases. and in some cases in order to be able to send you offers or marketing material as further described in this marketing material privacy policy.

How long do we keep your personal data?

Your personal data will be stored for as long as is necessary for the purpose for which it is intended for processing. However, personal data is not processed or stored longer than the law allows.

On what legal basis do we base the processing of personal data?

We do not process your personal data unless there is a legal basis for doing so, which may vary depending on the purpose of the processing. In most cases, the purpose is to be able to perform a contract with you, for legitimate interests, to fulfill a legal obligation that rests on us, to protect your interests or based on your consent for a specific purpose.

Do we send you marketing materials?

When you provide us with information, you may be asked if you want to receive marketing materials from us. We will respect your preferences as to whether you would like to receive such content and how you would like it delivered or sent.

You can always change your mind about whether or not you want to receive marketing materials. You can contact us at [e-mail] if you want to stop receiving marketing material from us that you have agreed to receive.

If you notify us that you will not wish to receive marketing material, we will still retain your personal information in order to honor your opt-out request.

When do we share your personal information with third parties?

We may need to share your personal information with third parties in order to fulfill a contract with you, otherwise treat you as a customer or for other legitimate purposes.

We may share your personal information with parties who provide us with electronic communications, IT services, as well as other services related to processing and which are part of the company's operations. These may be parties such as payment and credit card companies, postal carriers, or parties that process data for us to provide you with services, products or marketing materials.

In some cases, your personal information may be disclosed to third parties such as government or law enforcement authorities to the extent required by law or regulation, pursuant to government or court orders.

In most cases, we will not share your personal information with parties outside the European Economic Area unless this is permitted on the basis of personal data protection legislation or an advertisement by the Data Protection Authority about countries that provide adequate protection for personal data, or according to the decision of the European Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en

Your rights

As our customer, you have the right to request information about the personal data we hold about you. You can request correction, limitation and deletion of the data we hold about you. You also have the right to request a copy of the information we hold about you.

You can also object to part of the processing, and in cases where the processing of your personal data is based on your consent, you can withdraw it at any time.

However, your rights may be limited to the extent that the processing is required by law.

The legislation of the European Union and the Icelandic privacy law state your right to request a copy of your personal information if it is processed by us. No fee is charged for processing the request, unless it is manifestly unfounded or excessive. We will try our best to respond to your request within 30 days of receiving it.

Your request must be in writing and include the following information:

Name, email address, telephone number and address.
Information about your request

We also ask you to provide your signature, the date of the request and a copy of official identification such as a passport or driver's license.

If you are applying on behalf of another person, a signed power of attorney is required.

Please complete your request by filling out this form to get information or you can fill out this form to request that your personal information become one. You can also write to us at:

Home address
101 City
Iceland

You also have the right to submit a complaint to Personal Protection. Complaints can be sent in writing to:

Personal protection

Råðaråstið 10
105 Reykjavík
Iceland

Changes to this privacy policy

We can make changes to the privacy terms and this privacy policy at any time, for example due to changes in the law or due to changes in our operations or practices so that the policy reflects as best as possible the processing and collection of personal information.